HomeFlyers ClubRegulations

If you want to join point award program of Flyers Club, please carefully read and fully understand basic terms and guidelines of Flyers Club.

 

Section Ⅰ General provisions

•All preferential contents, services, terms and conditions in the program apply to hotel.

•Shenzhenair International Hotel Shenzhen reserves the right to independently decide to add, adjust, abolish or change preferential terms in the case of prior notice or without prior notice.

 

Section Ⅱ Effective usage

•Membership of Flyers Club is limited to private ownership and use. Do not transfer or lend.

•Please indicate your membership card number for reservation and check in with your valid identification documents so that you can obtain reward points and exclusive privileges of Flyers Club of our hotel. Please show your membership card while payment for meals or recreation consumption. Your membership card and room card should be presented for free services of member.

 

Section Ⅲ Personal information

•If you choose to join point award program of Flyers Club, by providing or registering information to our hotel, you agree to internal use of your personal information for membership program by our hotel for marketing, and agree to transfer or exchange of the above personal information by our hotel.

•In order to ensure every member can enjoy all rights and benefits provided by our hotel, if any member information (address or contact information) is changed, please notify Member Center of Shenzhenair international Shenzhen Hotel by calling (86 755)88819999-6810.

 

Section Ⅳ Points

•In the following cases, the consumption of a member of Flyers Club cannot obtain point: reservation through third party website, complimentary or reward points consumption, consumption of reward points, individual reservation of travel agency, reservation for meeting or tours, as well as long staying room.

•Points should be calculated in accordance with actual amount of consumption.

•Room point of Flyers Club is limited to room expense, not including breakfast cost, mini-bar charge, telephone expense, laundry expense, compensation cost.

•Points can be purchased at the price of RMB 1 Yuan per point.

•Consumption of reward points neither accumulate any points nor enjoy any benefits.

•Consumption point in one year is valid until the end of the third year.

•Members can accumulate one point for consumption of room, which comply with point standard, of every RMB 1 Yuan or meals of every RMB 10 Yuan (expect Dining Coffee break & Banquet).

 

Section Ⅴ Validity and qualification conversion procedure

•Validity:Business Card is permanent card which starting from the initiation date of the membership. Priority Class and First Class membership is valid from the date of upgrading to December 31 of the next year.

•If you join point award program of Flyers Club, your Membership Card can be upgraded to be Priority Class with accumulative eligible 20 room nights in a calendar year, and the membership is valid from the date of upgrading to December 31 of the next year. Your Membership Card can be upgraded to be First Class with accumulative eligible 50 room nights in a calendar year, and the membership is valid from the date of upgrading to December 31st of the next year.

•Any guest who is upgraded to be Priority Class or First Class member can enjoy more reward points and privileges. But Priority Class and First Class holders would be downgraded correspondingly if points of member’s stay are below the requirement on calendar year.

 

Section Ⅵ Membership cancellation

Under the following conditions, Flyers Club may terminate any membership and revoke any and all unredeemed reward points collected by a member: 

•Violation of these Terms and Conditions.

•Failure to pay hotel charges.

•Misrepresentation of any information or any misuse of this Program.

•More than one active account for every Flyers Club program.

•Violation of any national or domestic law or regulation in connection with the use of membership privileges.

•Commission of fraud or abuse involving any portion of this Program.

•Physical, verbal or written abuse of hotel personnel.

•Any action to the detriment of the Shenzhenair International Hotel Shenzhen, Flyers Club.

 

Section Ⅶ Right of interpretation

•Shenzhenair International hotel Shenzhen reserves final right to interpret the rules.